Why your Customer does not read your user manual?
If you still wondering why the user manual is never read by the customer, or why your customer still asks to you although you already have the user manual. this article is for you. On this article, we discuss a new way to create user manual by using SnagIt. Snagit is more than Screenshot application. it helps you to create screenshot for your manu...
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The challenges with our user manual
User manual is something that is sometimes forgotten. Even though we know that a person's understanding of one system is different from another. We sometime neglect the benefit of user manual for sharing knowledge between the development team with the end-users. The challenges of the current user manual is:
Video user manual – visually rich!
Slow on update. ...
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