Windows 10 Mail Doesn’t Show You the Attachment


You wake up in the morning. Turning on your notebook, opening an email through Windows 10 mail. A friend asked you to read the attachment. You replied to your friend that he left the attachment behind. He insisted that the attachment is already there. You do not believe it! Until you visit the webmail and find the attachment as clear as a glass. This happen mostly on Gmail. You already remote the account, add the account back and you find is still not work.

If you have the similar issue, this post is for you. I will show you the solution for this case.

Possible Cause

This case is not happen in Hotmail, conventional mail, or Office 365. It majority happens in Gmail because the permission changes that happen in their mail system.

Possible Solution

  • Make sure you are administrator
  • Uninstall the Mail by right clicking the icon and select uninstall

  • Visiting the Microsoft Store and then search Mail & Calendar

  • After the installation go the Mail and add your Gmail account
  • Please make sure you accept the new permission proposed
  • Click setting , and choose reading pane.

  • In the reading pane, choose the external content and make sure all it turn on

  • Your attachment will be displayed. Be Happy!


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This blog will be dedicated to integrate a knowledge between academic and industry need in the Software Engineering, DevOps, Cloud Computing and Microsoft 365 platform. Enjoy this blog and let's get in touch in any social media.


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