Problem You have, Windows 8.1. and Office 2013 Pro Plus Installed and someday, you got an error that said OneDrive for Business Has Stopped Working – GROOVE.exe Cause There are a lot possibility, but the most common is the issues when the OneDrive fail to sync the file. Reinstall or Uninstall Office won’t help. Solution Please follow these steps Stop all the Office application that run on the foreground Stop all the related OneDrive for Business files such as groove.exe (OneDrive for Business) and msosync.exe (Office Library Sync) Through explorer visit C:\Users\(username)\AppData\Local\Microsoft\Office\Spw, delete all the files on the folder Erase all content in this folder C:\Users\username\AppData\Local\Microsoft\Office\15.0\OfficeFileCache Open your OneDrive for Business Resync all the content Good luck!
Problem If you use OneDrive for multiple computer, you might be sometime have a problem when you edit the document offline and forgot to sync it. Microsoft Word asks you to keep your version or update from the server. If you accidentally rewrite the document and want to back to the previous version, this article is for you Solution You can’t recover the document through the desktop version of Microsoft Office However, you can recover on your OneDrive web. In order to do that you can login to your OneDrive account. After that you can revisit the document that you want to recover. Just click to Manage –> Version History You will see A LONG LIST OF version history, after that you can just click the version you can restore to the current version or download the version. That’s it enjoy
Problem You sync your one drive with your PC and you get an error that tell there is a sync problem, but after you click the detail it is said the all files are up to date Causes This is because some temp files can’t be synced to your OneDrive and make a few conflict with your sync status Solution Open your OneDrive Application Find a folder that has an issue. it is symbolized by the cross symbol on Windows RT or ‘!’ mark on your PC Open the hidden files on File Explorer Find the file that has ‘!’ mark on your PC and delete it On the OneDrive App click the Sync button Solved
Problem When you sync your OneDrive for Business from Office 365 Pro plus / Office 2013. It consumed a same amount of disk that you are synhronized to the cloud. For example you have 2 GB documents on the cloud, if you sync it into your local files you need 2 GB + Office Cache files (2 GB). The other problem makes your Office run slower than before, because it always sync on the cloud Cause This because the Office Cache files need to store your state of work on their offices. Plus the behavior of the Office cache handler Solution Step 1 - Configure your Office Cache Control Find upload center control Click the settings. My recommended settings is like this Step 2 - Move your Cache Files This step is optional. However, I recommend you move the Office File Cache to the other drive if you are using non SSD drive. To do this please follow this Visit regedit by typing regedit on command prompt Open HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Internet Create a string key value namely OfficeCacheLocation Restart your PC Step 3 - Stop the Office Upload Center and OneDrive Use the task manager to kill the office upload center and exit using the notification icon on OneDrive Step 4 - Clean up your Cache Files After you restart the document, you can clean up the cache files. The steps are: Visit C:\Users\Ridi Fe\AppData\Local\Microsoft\Office\15.0 Fine OfficeCache or something like that Delete it Enjoy your new and clean OneDrive without consuming a lot of spaces again. If you don’t know what is OneDrive for Business and want to get up-to 15 GB your free personal storage you can click here using OneDrive or Buy OneDrive for Business here