Creating modern user manual with Snagit 2021

Why your Customer does not read your user manual? If you still wondering why the user manual is never read by the customer, or why your customer still asks to you although you already have the user manual. this article is for you. On this article, we discuss a new way to create user manual by using SnagIt. Snagit is more than Screenshot application. it helps you to create screenshot for your manual, create a step by step video, or event simple vlogging to introduce yourself. Today, we have a mission to create modern user manual with Snagit. Snagit can help you to create more appealing user manual in order to increase the user awareness. Of course, building fancy user manual is not solve the entire problem since we also need to create agile user manual. This article is second article from our first article "Creating Agile Manual". If you don't know what Agile user manual is and why you should care, you can visit the previous post. So, what is the characteristic of Agile user manual is? Providing the user multimodal communication. i.e. the user can read the manual, view the visual illustration, or see the video to finish the task. Providing interaction. i.e. the user can comment and ask you about the specific topic regarding the user guide Available online. The modern user manual should be accessed through online through web. medianet_width = "600"; medianet_height = "250"; medianet_crid = "858385152"; medianet_versionId = "3111299"; How Snagit can help? Snagit can help you to create better look and feel in your agile user manual by providing some of key features such as: Providing you multimodal recording Snagit 2021 can help you to record Onscreen video with better compression and quality ratio. This is the most feature that I love so much. Comparing with the other screen recording software, Snagit is clearly the winner of the compression vs quality. It provides you low size video without compromising the quality. Screenshot. You can record screenshot just like the casual print screen. However, Snagit provides you a better way to screenshot anything that cannot see in the screen, such as your scrolled content. As a web developer of Single Page Application, Snagit 2021 will help me to screenshot the whole web page. Creating gif video. If you want to record the video with less than 30 seconds, you can export the video to 'tiny size' animation. Providing you a getting started template to create your manual In Snagit 2021, Snagit Editor provides you a ready to use template to create the user manual. You can choose from the basic 2 steps, 3 steps, till 5 steps. What a good in Snagit 2021 template is: Built in usability in mind. The template guides you to create Agile user manual in usability and avoid 'overload information' Supporting real world scenario such as User manual Request for changes (before and after) User interface explanation (for poster and quick guide) Enriching visual cue in your User Manual In the past, I should create a manual shape and put a number on it. Snagit 2021 provides you more than a shape. For example, my favorite one is a Step. Step provides you a visual cue for your manual. It makes your user manual is better. You just need click your mouse and the label will be automatically assigned. Reusing and Managing the Information If you are creating a user manual for more than one customer, you face situation when you need to do screenshot similar steps (i.e. login to Azure portal). With Snagit 2021, you can manage your reusable library and tag it with useful keyword. You can change the view from Capture to Library and you can reuse your existing slide. The library give you a good classification for your previous capture such as images, video, or animation gif. And of course you can search with your tags (i.e. Azure) Sharing to the others App After using the Snagit, you can share the content to make you more productive such as. Sharing the content to your google drive so you can insert it into a blogger-based site. Sharing the content to SharePoint or Slack to get a feedback from your teammate Sharing the content to Camtasia so you can edit the video Snagit support major application that might need to use it That's it! Let me know if you need detail tutorial about how to use Snagit in Bahasa Indonesia! medianet_width = "600"; medianet_height = "250"; medianet_crid = "858385152"; medianet_versionId = "3111299";

Creating Agile User Manual

The challenges with our user manual User manual is something that is sometimes forgotten. Even though we know that a person's understanding of one system is different from another. We sometime neglect the benefit of user manual for sharing knowledge between the development team with the end-users. The challenges of the current user manual is: Video user manual – visually rich! Slow on update. Making a video for user manual is great, but the effort to create a video for something that 'constantly' changes is huge. (-) There is a lot of effort to design, create, render, and share the video. (-) Hard to find the specific information if you do not split your video or indexing it (-) Document user manual – completed and easy to maintain! the user does not read your document. They only receive as part of your invoice. (-) Some users are too busy to read the user manual. They tend to learn the application through learning by doing (-) The demonstration is though through document, you should do a lot screenshot for your document (-) In app user manual - interactive and integrated with your app! The user manual is not easy to update since it should follow the build rules in the application (-) The user manual is separated in several menus, sometimes it hard to maintain (-) In app user manual needs extra effort in development side. Context based, wizard, tool tips adds the task for development team (-) The Agile User Manual Agile user manual is an initiative to make user manual as a live document with several principles Easier to deploy and to update Providing quick problem-solution Rich in content you can put video, document, or even tweet from your company update The idea of agile user manual is providing the user live document with better usability and access. medianet_width = "600"; medianet_height = "250"; medianet_crid = "858385152"; medianet_versionId = "3111299"; How to create Agile User Manual This is an example how the agile user manual is created Choosing the 'live' platform that can be shared to your users. For example, we are using Microsoft Sway as our 'live' platform Choosing the easy to use video creation platform for your screensharing. For example, we are using Techsmith Snagit 2021 The steps that we can do is Create a Sway document with your company account (not the personal one) Share the sway document with the others development teams Create a layout. Each layout is a slide for certain functionality Create a short video with Snagit. You can create less than three-minute videos for delivering the functionality of your application bases on a layout Put the short video into the sway document Share the Sway document to your customer You can see the tutorial in the next post. Enjoy! medianet_width = "600"; medianet_height = "250"; medianet_crid = "858385152"; medianet_versionId = "3111299";

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This blog will be dedicated to integrate a knowledge between academic and industry need in the Software Engineering, DevOps, Cloud Computing and Microsoft 365 platform. Enjoy this blog and let's get in touch in any social media.


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